Privacy Policy

This Privacy Policy explains how LingaSolutions ("we", "us") collects, uses and protects your personal information when you use our website, online courses and services. We process personal data in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023.

Information we collect

• Account information: your name, email address, phone number and password (stored only as a secure one-way hash).
• Enquiry and application details: information you submit through contact and corporate training forms.
• Learning activity: courses you enrol in, lessons completed and certificates issued.
• Payment information: order details and payment references. Card, UPI and bank details are entered directly on our payment partner's secure checkout and are never stored on our servers.
• Technical data: essential cookies used to keep you signed in and to remember your cart, plus basic server logs.

How we use your information

• To create and manage your account and provide access to courses.
• To process orders, payments and refunds.
• To respond to enquiries, applications and support requests.
• To send transactional emails such as password resets and order confirmations.
• To improve our courses, services and website security.

Cookies

We use only the cookies needed for the site to work: a secure session cookie to keep you logged in and a cart cookie to remember selected courses. We do not use advertising cookies.

Sharing your information

We do not sell your personal data. We share it only with service providers who help us operate — such as our hosting provider, payment gateway (Razorpay) and email delivery service — and only as needed to provide our services, or when required by law.

Data security

Passwords are hashed, sessions use secure HTTP-only cookies, and access to personal data is restricted to authorised staff. No method of transmission or storage is completely secure, but we take reasonable measures to protect your information.

Data retention

We keep account and order records for as long as your account is active and as required for legal, tax and accounting purposes. Enquiries and applications are retained only as long as needed to respond and for reasonable follow-up.

Your rights

You may request access to, correction of, or deletion of your personal data, and you may withdraw consent for optional communications at any time. To make a request, contact us using the details below.

Children

Learners under 18 should use our services with the consent and supervision of a parent or guardian.

Changes to this policy

We may update this policy from time to time. The "last updated" date at the top of this page shows when it was last revised.

Contact

For privacy questions or requests, please reach us through the contact page.